No, you cannot place an order without creating an account. Do note that account creation is FREE

No, you cannot order below MOQ for each brand. You must follow MOQ, or else you will not be allowed to complete your purchase. 

Large order discount is available, and will be applied automatically in the cart section.

You must contact us within five days of receiving your items. Any claim afterward will not be entertained. Sometimes, products are renewed and their packing is changed, or they have an additional gift item along. Such cases are not treated as the wrong item.

 In case of damaged items, you have to provide us the pictures of damaged items and outer carton boxes. In general, the damage caused during transit must be claimed directly by the courier. Minor damage like pressed boxes or small scratches to the product boxes will not be entertained since the products are easily sellable.

Please visit your account dashboard:

1. Click on “Order History”
2. Click on the number under the Boxes # column
3. Under the tracking number column, click on the tracking number​​​​​​

Yes, you can cancel your order if  you haven’t paid the deposit and your order is not yet up for processing. Once the deposit is made and the order is under processing or it’s ready, you are unable to cancel or refund.

In case of any dispute about products, payment, shipping or others, you must contact us to report and discuss the dispute within 3months of transaction time. Afterward, all transactions are assumed to be settled and any dispute will not be entertained.